Shipping & Returns

Shipping Policy

Due to Covid-19 we are expecting longer processing and shipping times than normal. We ask that you please allow at least 2 weeks for processing and shipping. Although it doesn't typically take that amount of time we like to ask for up to that amount.

Return & Exchange Policy

No refunds, or exchanges will be granted for any reason with the exception of receiving the wrong product.

Snatched By J believes that while accidents do happen, it is our job to ensure that any mistakes are handled efficiently and professionally to ensure to that we maintain trust with our customers. 

If you receive your order and it contains the wrong product, or is missing an item please contact us immediately via email at:

In your email please include:

Recipient name, order number and screenshot of order summary.